Refund policy

Returns and Exchanges                                                Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. 

To be eligible for a return, your item must be new, unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached. 

Gift cards are non-refundable.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 7-10 days for your refund to appear on your bank or credit card statement.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Please email contact@prominentstore.com to request a refund or exchange.